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Technical Writer in Durham, NC with Greene Resources

Date Posted: 2/14/2018

Job Snapshot

Job Description

Job Number: 29379

Technical Writer

Job Description:

Our client currently has an opening for a Technical Writer within their IoT Engineering group. If you're a motivated and qualified Technical Writer we want to hear from you. This role will be responsible for creating customer-consumable documentation for the SmartCast Intelligence Platform. You will work closely with third-party integrators to improve upon existing documentation. You will receive and integrate feedback directly from stakeholders, both internal and external, to our client. You will consume the SmartCast Intelligence Platform as a user and developer, as well as be an active participant in Sprint efforts.


  • Assist in development of project documentation deliverables including customer, methodology, support, and training documentation

  • Communicate and lead discussions with Subject Matter Experts, developers, technical leads, and other stakeholders to document processes

  • Collaborate with project management regarding documentation planning and time frames to ensure timely delivery of documentation

  • Maintain SharePoint sites/document libraries to ensure documentation is easily accessed, consistently produced and accurate

Education Requirements:

    Desired Background/Skills:

    • Experience with cloud services and related technologies

    • Experience working in an agile environment

    • Ability to thrive in a fast-paced, ever-changing environment

    • Independently capable of researching and producing quality content

    • Willingness to educate stakeholders, as well as learn alongside them


    • Ability to quickly assess feedback, parse and integrate

    • Positive, service oriented attitude

    • A minimum of 3 years in a technical writing role

    • Proven experience designing and delivering customer-oriented documentation

    • Experience working directly with software development teams

    Other Information: