Systems Administrator in Durham, NC with Greene Resources

Date Posted: 7/2/2019

Job Snapshot

Job Description

Job Number: 33822

Systems Administrator

Job Description:

Our client, located in Durham, NC is seeking a skilled Systems Administrator to add to their team! As the Systems Administrator you are responsible for providing technical expertise and architectural solutions in infrastructure, hardware, application software, servers, phones, printers, and network areas. This candidate must be self-confident and open to feedback. This role will report to the IT Security Director and collaborate closely with others across the company, including executives, staff, and other IT personnel. We are looking for someone with the knowledge and hands-on experience for developing and implementing enterprise-level on premise and cloud technologies to support global operations. Essentially someone who can help design, build, implement, and support the technologies and users across multiple locations and a wide-ranging user base.


  • Administer Windows and Mac Operating Systems for personnel

  • Manages Windows, VMWare, Azure, and AWS environments

  • Build and execute Infrastructure integration plans to support new and existing business acquisitions

  • Manage Windows Server installations, upgrades and patching

  • Monitor and Manage alerts, and notifications and respond accordingly through service tickets

  • Respond to User Calls/emails in a timely manner and provide access, troubleshooting, and resolution as needed

  • Manage, configure and troubleshoot network devices and printers

  • Work closely with other international technical support personnel as well as support a world-wide user base in remote sites

  • Support the implementation and maintenance of monitoring, ticketing, ITSM, and service desk platforms

  • Maintain inventory of systems, workstations, network devices, and phones

  • Manages Exchange Servers or Outlook 365 and email processes

  • Manage VOIP telephony environment

  • Configure and manage wireless for office environment

  • Resolve any issues that cause outages that impact business performance in a timely manner

  • Helps troubleshoot all areas of infrastructure and provide on-site support for business operations

Education Requirements:

  • Bachelor's degree or equivalent

Desired Background/Skills:


    • 2-3 Years' experience

    • Firm understanding of sharing application experience such as Microsoft Sharepoint

    • Certifications as MCSE, MCSA, and those related to virtualization and cloud technologies as Azure and VCP are preferred

    • Strong hands-on familiarity with enterprise technologies as advanced firewalling and switching with ACL's and VLANs and using equipment as Cisco, Sonicwall, Palo Alto, or similar

    • Thorough understanding of enterprise networks with multiple VLANs, defense-in-depth strategies, IDS/IPS, vulnerability management, SIEM, auditing and logging systems, and monitoring utilities

    • Prior experience with email migrations, especially to Microsoft Office 365 and sharing services with OneDrive and other Office 365 platforms

    • Knowledge of and experience configuring and installing windows desktop applications

    • Firm understanding of Active Directory, DNS, and DHCP

    • Understanding of Operating Systems, business applications, printing systems, and network systems

    • Experience in configuring and troubleshooting printers and scanners

    • Self-motivated with the ability to work in an extremely fast-paced environment, ability to multi-task and adapt to changes quickly

    • Prior experience in Helpdesk/NOC or system administration

    • Innovative mindset, quick learner

    • Excellent customer handling, communication, and strong troubleshooting skills

    • Ability to interact effectively in a multi-functional, diverse work environment

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.