Receptionist in Raleigh, NC with Greene Resources

Date Posted: 9/12/2019

Job Snapshot

Job Description


Job Number: 34807


Receptionist


Job Description:

Our client, a senior home care service provider is looking for a Receptionist to join their company. This is a full time, contract to hire position, based in Raleigh, NC.


Responsibilities:


  • Answer the telephone and greet the public.

  • Take Client Inquiries when necessary and book appointments gathering as much info as possible & setting up appointments.

  • Enter new client information into clear care when requested / Scan Documents (ie: new forms for new clients)

  • Manage all general office duties.

  • Schedule Sup Visits for RN / Outreach Coordinator

  • Support staff in assigned project-based work.

  • Greet office visitors, handling their needs or directing them to the appropriate staff / Handling Paychecks on pay day.

  • Organize and maintain file systems in compliance with office policies and regulations.

  • Collect, Group, and Check all Task Sheets. Monitor online completion and collect form paper as needed.

  • Perform general clerical duties including correspondence, copying, filing, and distribution.

  • Handle incoming and outgoing mail.

  • Make up Client Agreement Folders.

  • Quality Assurance Calls

  • Respond to late alerts during business hours 9:00am to 5:00pm

  • Assist with Chart Audits

  • Monitor Clear Care Dashboard and stay up to date on caregiver/client issues and document into CC and inform appropriate staff or client contact

  • Confirm weekend schedules with caregivers


Education Requirements:


  • Associates degree or equivalent experience


Desired Background/Skills:



    Qualifications:


    • Proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other healthcare industry related-software.

    • Ability to listen and communicate clearly, fluently and diplomatically ? both orally and in writing.

    • Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.

    • Present a well-groomed image that reflects the professionalism of the business.

    • Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions.

    • Work independently and proactively with minimal direction and/or supervision.

    • Ability to generate goodwill for the Agency with clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.


    Other Information:


    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status