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Marketplace Manager in Raleigh, NC with Greene Resources

Date Posted: 5/17/2018

Job Snapshot

Job Description


Job Number: 30226


Marketplace Manager


Job Description:

Our client, in the Raleigh, NC area, is seeking a Marketplace Manager to manage and support their rapidly growing online marketplace. This individual will be primarily dealing with day-to-day operations, support and management of products, content, images, pricing, customers, subscriptions, billing, resellers, and marketing campaigns of our catalog of 400+ products and services currently available for purchase. Additionally, you will be part of the team responsible for R&D, sourcing, importing, and onboarding new products. This is a full time, direct hire opportunity that offers competitive benefits, PTO and a 401K.


Responsibilities:


  • Good understanding of SaaS and cloud service subscription business model with proven experience of selling online

  • Ability to write title, bullets, effective copy, product classifications, to positively impact natural results with search algorithms

  • Contacting vendors to resolve product issues

  • Analyzing product sales performance to determine the best and worst performing SKU?s

  • Developing reporting summaries, search term analytics and competitive benchmarking and make recommendations to drive business KPIs

  • Retaining and growing customers by providing elevated levels of support and satisfaction

  • SKU management: descriptions, new item set up, activation/deactivation, attribute and image optimization, inventory and shipment management

  • Manage technical and billing support requests related to marketplace platform

  • Develop and conduct marketplace training for staff, resellers and customers


Education Requirements:


  • BA/BS degree from 4-year university required


Desired Background/Skills:


  • Marketing: 3 years (Preferred)

  • e-Commerce: 3 years (Preferred)


Qualifications:


  • 3+ years of e-Commerce experience

  • Willingness to work at a fast pace

  • Ability to strategize, analyze, and optimize data

  • Team player with strong collaboration skills

  • Desire to learn and grow


Other Information: