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Mail Production Operations Specialist in Raleigh, NC with Greene Resources

Date Posted: 5/15/2019

Job Snapshot

  • Employee Type:
  • Location:
    Raleigh, NC
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Job Number: 33464

Mail Production Operations Specialist

Job Description:

Our client, located in Raleigh, NC, is seeking a skilled Mail Production Operations Specialist to add to their team! This position performs a variety of duties which supports the workload in Inbound Mail Services to ensure that all mail is sorted, opened and prepped, scanned and processed on a day to day basis. This individual handles the processing of fee instruments processed through the Registration Console and reconciles bank deposit. This is a full time, contract to hire opportunity.


  • Operate and perform daily maintenance on Agissar Mail opening equipment, IBML high speed document scanner and Omation letter opener.

  • Perform Executive Sort of all USPS mail received daily. Ability to appropriately direct internal sorting of all mail according to our client's PO Boxes and directory of staff.

  • Provide an accurate count of all certified mail, DHL, FED EX or UPS mail received daily and distributes it accordingly to staff/departments.

  • Utilize mail tracking software to ensure that all certified mail is properly recorded and/or delivered.

  • Demonstrate customer service skills by interacting with personnel delivering work daily to the vestibule window for scanning; routing and batch number emails.

  • Collate work to be scanned by extracting contents and organizing them by batch types designating for scanning.

  • Access to confidential information as documents received for processing contain fee instruments.

  • Must obtain knowledge of all client's Registration form names and identify them when prepping to ensure accurate prepping order of documents.

  • Perform bi-weekly purge of scanned documents based on system generated reports.

  • Scan all prepared work on IBML scanner. Assemble and label batches for filing.

  • Complete research on Old Dog Microfilm Requests and Club Archival requests.

  • Operate microfilm retrieval equipment for internal microfilm requests.

  • Prepare daily bank deposit for organization and all reports associated with bank deposit. Locate deposit errors and act on them accordingly.

  • Perform corrections to scanned images in Batch Fix and researches additional documents in the Registration Console.

  • Create letters to external customers for returning documents or invalid fee instruments.

  • Research and correct scanning errors through Registration Console.

Education Requirements:

  • High School diploma or equivalent. Some college preferred.

Desired Background/Skills:


    • Experience in mailroom operations and equipment is preferred but not required.

    • 6 months' minimum experience in an office environment required.

    • Detail oriented.

    • Able to use excel spreadsheets and Microsoft Word.

    • Able to lift up to 25lbs.

    • Excellent customer service and teamwork skills.

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.