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HR Services Specialist in Roanoke, VA with Greene Resources

Date Posted: 10/26/2018

Job Snapshot

Job Description

Job Number: 31682

HR Services Specialist

Job Description:

Our client, located in Roanoke, VA, is seeking an experienced HR Service Specialist to add to their team! This individual will assist in the Human Resources related issues to streamline processes and ensure employees are satisfied. This is a full time, contract opportunity.


  • Manage iEmployee (timekeeping system for corporate employees).

  • Transfer escalated issues to the HR Subject Matter Specialists or Supervisors as appropriate.

  • Meet required service metrics for telephone accessibility, processing volume/turnaround time, and quality.

  • Reconcile and handle union dues.

  • Work flexibly in a team environment handling cross-functional types of inquiries and processing assignments to respond to peaks in department workload volumes.

  • Mail management for the HR Department.

  • May monitor Team Members on FMLA/STD/LTD/WKC/Military/Personal Leaves of Absence. Using case management approach, each is reviewed to determine potential ADA compliance.

  • Present cases monthly with the internal legal team to determine a specific outcome to meet Federal and State compliance.

Education Requirements:

  • High school diploma (Associate's degree preferred); or 2+ years related experience and/or training.

  • Equivalent combination of education and experience.

Desired Background/Skills:


    • Working knowledge of personal computers.

    • Excel - Vlook-ups and pivot tables.

    • Proficiency in the use of desktop applications (MicroSoft Office - Word, Excel, Outlook).

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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