Health Insurance Specialist in Atlanta, GA with Greene Resources

Date Posted: 10/10/2019

Job Snapshot

Job Description

Job Number: 35088

Health Insurance Specialist

Job Description:

Our client, one of the nations largest health and benefits companies, is looking for a Health Insurance Specialist to join their team! The Health Insurance Specialists provides the day to day oversight and administration of the benefit health plans, including Medical, Life Insurance and LTD. This is a full time, direct hire position in Atlanta, GA.


  • Facilitate benefit enrollments, terminations and changes as needed for a Dedicated Client

  • Work with insurance carriers, software partners and client team members to resolve and address health insurance related matters

  • Work with client reports in excel to determine eligible persons and perform mail merge emails to send notifications to eligible employees and employers

  • Build and distribute health insurance enrollment information materials for new plan participants via postal service

  • Maintain familiarity with all health plans offered including plan design, premium structure, etc.

  • Participate in the review of plan documents as needed

  • Troubleshoot benefit administration issues with relevant parties to assist with resolution

  • Manage and handle incoming calls from employer contacts and provide prompt response to phone calls and e-mails within 4 business hours of receipt. Alternate standards will be evaluated during peak seasons

  • Provide reporting to the client to communicate activity of the services above

  • Operate in compliance with HIPAA

  • Maintain basic knowledge of the Affordable Care Act and other regulatory health plan requirements including but not limited to COBRA and HIPAA.

  • Maintain consistent office hours of 8:30-5:00 to ensure prompt receipt of and/or response of all incoming phone calls and e-mails.

  • Coordinate with other team members on vacation and other personal days off or time away from the office to ensure adequate staffing.

  • Communicate clearly and thoroughly with the team members

  • Perform other projects and duties as assigned

Education Requirements:

  • College degree and any other professionally-related designations are preferred.

Desired Background/Skills:


    • At least 2 years of experience related to our industry, including insurance, carriers, benefits, human resources, broker/agent, Technology field, data processor, electronic software applications.

    • Benefits Administration experience preferred.

    • An inquisitive nature, always pressing to know more and understand more about the client and his/her needs.

    • Technology savvy, having a curiosity and propensity to learn more about computers, software and other tools that make business more effective and productive.

    • Strong mathematical and analytical skills enabling one to gather data and present it in a clear and understandable method to the receiving audience.

    • An excellent communicator (listens, speaks and writes well).

    • Highly organized and process driven; he/she is able to manage a multitude of requests, details and follow-ups (including paperwork).

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


  1. Data Entry Jobs
  2. Medical Records Jobs