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EDI Support Specialist in Raleigh, NC with Greene Resources

Date Posted: 11/21/2018

Job Snapshot

Job Description

Job Number: 31488

EDI Support Specialist

Job Description:

Our client, located in Raleigh, NC, is seeking an EDI Support Specialist to add to their team! This position will have overall responsibility for evaluating all current vendor and customer EDI profile data to ensure that it is complete, accurate and updated on a timely basis. This position will have responsibility to ensure all intended outbound and expected inbound EDI data is transmitted successfully both internally and externally. This is a full time, contract opportunity.


  • Take ownership and act as subject matter expert for the trading partners and escalate issues as necessary

  • Review and resolve trade partner EDI transaction errors in a timely manner

  • Identify trends in EDI failures and make recommendations to trade partners and teammates on a permanent solution to failures

  • Setup and Test TP Profiles with new EDI trading partners

  • Test EDI communication with new EDI trading partners

  • Involvement in testing new EDI Transaction maps

  • Test and on-board new trade partners to AAP EDI program

  • Daily EDI production support and troubleshooting

  • Reconciliation of EDI business documents using Microsoft Access and Excel and Oracle APEX database tools

  • Data entry, export, reporting and analysis across multiple systems

  • Recommend enhancements to expand on process efficiencies

  • Develop and maintain process documentation and training materials

  • Prepare and submit weekly status and KPI reports

Education Requirements:

  • Bachelor's degree or equivalent

Desired Background/Skills:


    • Ability to cultivate relationships across functions in order to achieve business objectives.

    • Verbal and written communication with trading partners (customers and vendors).

    • Must demonstrate good organizational and follow-up skills and work independently with minimal supervision, including ability to balance multiple tasks

    • Ability to operate in a complex, rapidly changing environment while adhering to tight schedules

    • Ability to add, subtract, multiply, and divide all units of measure; calculate gross margin and markup; and, compute ratios, percentages, and interpret bar graph

    • Strong interpersonal skills, ability to interact effectively with team members of levels

    • Cultivate relationships across functions in order to achieve business objectives

    • Work independently with minimal supervision

    • Effectively balance multiple tasks and priorities

    • Intermediate proficiency in Microsoft Office Software required, as is the ability to quickly learn and use job specific computer applications including EDI specifications

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.