Director of Solutions in Raleigh, NC with Greene Resources

Date Posted: 10/31/2019

Job Snapshot

Job Description


Job Number: 35175


Director of Solutions


Job Description:

Our client, a leader in business IT solutions, is looking for a Director of Solutions to join their team! This role is responsible for the team that builds, deploys and manages compelling solutions from our marketplace of over 80+ direct technology providers, while consistently driving success as the company's catalog rapidly expands. This is a full time, direct hire position based in Raleigh, NC.


Responsibilities:


  • Craft compelling technology solutions for customers in creative ways. Deliver our services and engage customers, partners and providers.

  • Partner with senior leaders and provide business planning to influence solution direction

  • Focus on solutions that position the company as the leader in our market, provide exceptional service delivery and enable sales success.

  • Drive technology solution strategies, requirements, customer onboarding and retention, thought leadership, customer and partner relations.

  • Drive alignment between cross functional teams resulting in improved customer satisfaction through sales, deployment and support processes.

  • Partner with Sales, Marketing and Support teams to ensure we're continually utilizing technology to leverage automation, service workflows, etc.

  • Design and implement the strategic plan and manage the budget to align with company goals.


Education Requirements:


  • BS/BA or equivalent.


Desired Background/Skills:



    Qualifications:


    • 10+ years of experience successfully implementing and executing global service strategies within B2B companies, preferably within end user computing.

    • 8+ years of progressive management experience, with an emphasis on leadership, and engaging with global and local stakeholders.

    • Creative mindset and ability to think out of the box.

    • Strong technical background, analytic experience, and sales/customer orientation.

    • Experience building trusted relationships with executive sponsors, customers and partners.


    Other Information:


    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.