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Data Collection Specialist in Raleigh, NC with Greene Resources

Date Posted: 1/22/2019

Job Snapshot

Job Description

Job Number: 32022

Data Collection Specialist

Job Description:

Imagine a career with one of the top research institutions in the world, where you would be an integral part of accomplishing the organization's mission to improve the human condition in over 40 countries. A Data Collection Specialist will collect data from doctors, hospitals, long-term care institutions and home care agencies. Work hours will be Monday through Thursday, 8:45 a.m. - 5:15 p.m., Friday, 8:45a.m. - 4:45p.m. in a production center located in North Raleigh. Salary starts at $12.75/hour and may be negotiable depending on experience.


  • Perform data entry tasks and navigate an electronic case management system while speaking on the phone

  • Identify the correct point of contact for each doctor, hospital, or medical provider over the phone as well as successfully gain his/her cooperation for study participation

  • Communicate to medical providers the importance of the survey and why their participation is valuable

  • Send and confirm receipt of authorization forms to provider before collecting data

  • Conduct all data collection tasks according to approved protocols

  • Identify and communicate barriers to achieving goals with appropriate supervisor(s) and try to apply new solutions to gain cooperation

  • Extract and enter relevant medical and financial information into a database

  • Review and process a high volume of records efficiently and effectively

  • Establish and maintain positive working relationships with supervisors and co-workers

  • Attend and complete project training(s), and successfully complete post-training skills assessment

Education Requirements:

  • Post -Secondary Education Preferred

Desired Background/Skills:

  • Certification or work experience within a health information technology department, hospital billing department, medical billing service, health insurance organization and/or working in any type of medical provider setting (doctor's office, home health agency, etc.)


  • Up to two years of relevant work or customer service experience or an equivalent combination of education, training, and experience required

  • Proven business-to-business telephone etiquette and communication skills; Ability to engage and persuade stakeholders successfully

  • Excellent computer skills and experience maneuvering between multiple programs/systems

  • Excellent interpersonal, problem-solving, and critical thinking skills

  • Strong attention to detail

  • Effective time management and ability to work independently as required

  • Ability to interact comfortably and professionally with a variety of people

Other Information:

  • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.