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Cash Application Specialist in Roanoke, VA with Greene Resources

Date Posted: 1/25/2019

Job Snapshot

Job Description

Job Number: 31762

Cash Application Specialist

Job Description:

Our client, located in Roanoke, VA, is seeking a Cash Application Specialist to join their team! The primary role of the Cash Application Specialist is to apply payments to the customer's account(s) with a high degree of accuracy within the established metrics and manage customer requests within established service level agreements set by management. This position regularly has access to and utilizes proprietary or confidential data and is often required to interact outside of their department and may involve occasional interactions with external contacts. This is a full time, contract to hire opportunity with overtime potential.


  • Post customer receipts that are in unapplied status, which arrive via store collections, lockbox, Credit Card, ACH/EFT, scanner, remote cash deposits and wires.

  • Communicate with customers regarding payment application details when the remittance information is not available.

  • Research and resolve payment application discrepancies as requested by management.

  • Manage all short pays and debit memos.

  • Adjust store over/short cash entry to correct cash drawer.

  • Enter approved adjustments and write-offs.

  • Manage application of Customer NSFs.

  • Perform all 3rd part agency cash application.

  • Perform all store Journals.

  • Manage all corporate misc. cash.

  • Maintain cash application metrics report.

Education Requirements:

  • High School Diploma or GED, Associates degree preferred.

Desired Background/Skills:


    • Knowledge of accounting and / or collections process.

    • General knowledge of accounting.

    • Ability to perform 10 key data entry with a high degree of accuracy (10,000 key strokes per hour).

    • Proficient with Microsoft Suite of applications including Word, Excel and Outlook.

    • Understanding and execution of of Excel formulas.

    • Knowledge of billing process and payment posting.

    • Understanding of balancing procedures.

    • Understanding of lockbox arrangements.

    • Strong verbal and written communication skills.

    • Ability to work both independently and as team member.

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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