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Call Center Interviewer in Raleigh, NC with Greene Resources

Date Posted: 6/22/2018

Job Snapshot

Job Description


Job Number: 30579


Call Center Interviewer


Job Description:

Imagine a career with one of the top research institutions in the world, where you would be an integral part of accomplishing the organization's mission to improve the human condition in over 40 countries. A Call Center Interviewer will conduct a wide variety of telephone interviews to obtain critical research data from survey participants. Work hours will be Monday through Friday, 9:00 a.m. - 5:30 p.m. in a production center located in North Raleigh.


Responsibilities:


  • Interview survey participants by telephone

  • Communicate to participants the importance of the survey and why their feedback is valuable

  • Follow a scripted questionnaire verbatim to collect research data

  • Enter responses accurately into a computer system while speaking with participants

  • Attempt to convert participants who have previously opted not to complete a particular survey

  • Maintain quality standards for data collection

  • Attend all mandatory training sessions related to surveys


Education Requirements:


  • Bachelor's degree


Desired Background/Skills:



    Qualifications:


    • Strong vocabulary and effective communication skills

    • Comfortable discussing sensitive material

    • Strong attention to detail

    • Willingness to take direction

    • Reliability and strong work ethic

    • Establish and maintain positive working relationships with supervisors and co-workers

    • Proven work history in Customer Service, Admin Clerical, Administrative Assistant or Call Center environment (preferred)

    • Type at least 25 words per minute, with 95% accuracy


    Other Information:


    • The Call Center Interviewer position is an excellent opportunity for someone who is interested in impacting the human conditions around the world

    • Interested candidates please send resume in Word format to resumes@hrdirections.net. Please reference job code 30579 when responding to this ad