This site uses cookies. To find out more, see our Cookies Policy

Call Center - Interviewer (Data Collection) in Raleigh, NC with Greene Resources

Date Posted: 4/23/2018

Job Snapshot

Job Description


Job Number: 27576


Call Center - Interviewer (Data Collection)


Job Description:

Job Number 27576 Imagine the opportunity to work with one of the top research institutions in the world, where you play an integral role in accomplishing the organization's mission to improve the human condition in over 40 countries. A Call Center / Data Collection Interviewer will conduct a wide variety of telephone interviews to obtain critical research data from survey participants about a sensitive topic study regarding health and injuries. If you are a Psychology, Sociology or Nursing student or have interest in these subjects, this is the perfect opportunity to gain real-world paid experience in the mental health field. If you are any type of student or are looking for an interim or part-time / flexible professional position that makes a difference, this is also a great opportunity for you.


Responsibilities:


  • Interview survey participants by telephone

  • Communicate to participants the importance of the survey and why their feedback is valuable

  • Deliver a scripted questionnaire verbatim to collect research data

  • Enter responses accurately into a computer system while speaking with participants

  • Attempt to convert participants who have previously opted not to complete a particular survey

  • Maintain quality standards for data collection

  • Attend all mandatory training sessions related to surveys


Education Requirements:


  • HS Diploma or GED required


Desired Background/Skills:


  • Any interest in Psychology, Social Science, Sociology, Psychology, Therapy, Counseling or Nursing? this is a great opportunity for real-world experience!


Qualifications:


  • Strong vocabulary and effective communication skills

  • Comfortable discussing sensitive material

  • Strong attention to detail

  • Willingness to take direction

  • Reliability and strong work ethic

  • Establish and maintain positive working relationships with supervisors and co-workers

  • Proven work history in Customer Service, Admin Clerical, Administrative Assistant or Call Center environment (preferred)

  • Type at least 25 words per minute, with 95% accuracy


Other Information:


  • Both part-time and full-time schedules are available, which include flexible evening & weekend schedule options

  • A minimum of 20 hours per week (which will include one 8-hour shift on the weekend) is required

  • Long-term project scheduled to run up to twelve months

  • Full training program, including demonstrations, practices sessions and group/mock interviews in order to properly prepare you for the interviewing tasks

  • Interested candidates please apply immediately on our website at www.greeneresources.com or send your resume in Word format to resumes@hrdirections.net. Please reference job code: 27576 when responding to this ad