Benefits Administrator in Atlanta, GA with Greene Resources

Date Posted: 10/17/2020

Job Snapshot

Job Description

Job Number: 39337

Benefits Administrator

Job Description:

Out client is looking for a Benefits Administrator to retain clients by increasing the client?s value-added dependency on the company, through dedicated support for the client for enrollment & eligibility issues and projects. The BA will manage multiple benefits administration processes as designed by the client. The BA will work directly with the client on designing and documenting benefits administration processes and revising existing documentation when necessary. It will be critical for the BA position to create flexible and collaborative relationships with internal staff, carriers and employers in order to meet the position objective.


  • Manage and process all incoming enrollments, terms and changes, including quality review for client?s HRIS system.

  • BA will save all enrollment documentation in Zywave under the applicable client?s files.

  • Successful processing will require accuracy, focus and a great attention to detail and execution.

  • Communicate clearly and thoroughly with employees and / or clients.

  • Audit Enrollment

  • Discrepancy reports for clients who utilize electronic enrollment platforms. Resolve errors and escalate any possible technical issues.

  • Manage multiple Benefits Administration processes documented in client?s Standard Operating Procedures (SOP) document, including but not limited to:

  • New Hire Reminders to employees and/or the client

  • Reviewing and approving QLE?s in client?s system

  • QLE follow up with employees and/or the client

  • Dependent verification

  • EOI follow up with employees and/or the client and approval?s in client?s system

  • Review and resolve electronic file error reports

  • Creating and managing reports in client?s and carrier?s systems

  • Defaulting coverage for new hires

  • Testing of client HRIS/benefits administration system for open enrollment

  • May perform other projects or duties as assigned.

Education Requirements:

  • At least 3 years of experience related to our industry, including insurance, carriers, benefits, human resources, broker/agent, Technology field, Data Processor, electronic software applications.

  • High school diploma, minimally. College degree and any other professionally-related designations are preferred.

  • Benefits Administration experience preferred

Desired Background/Skills:


    • An inquisitive nature, always pressing to know more and understand more about the client and his/her needs.

    • Technology savvy, having a curiosity and propensity to learn more about computers and other tools that make business more effective and productive.

    • Strong mathematical and analytical skills enabling one to gather data and present in a clear and understandable method to the receiving audience.

    • An excellent communicator (listens, speaks and writes well).

    • Effective at project management specific to managing a timeline and process, engaging resources and keeping others accountable as required.

    • Highly organized and process driven; he/she is able to manage a multitude of requests, details and follow-ups (including paperwork).

    Other Information:

      Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.