Administrative Assistant in Durham, NC with Greene Resources

Date Posted: 1/14/2020

Job Snapshot

Job Description

Job Number: 35867

Administrative Assistant

Job Description:

Our client is looking for an Administrative Assistant to join their team! This person supports client services by performing a range of administrative duties. This is a full time, contract to hire position based in Durham, NC.


  • Performs general clerical duties to include, but not limited to, printing, binding, photocopying, faxing, mailing, filing, and organizing information in CRM

  • Assists with documenting information gathered to onboard new clients

  • Downloads certificates of coverage, contracts, SBCs & billing statements

  • May support Client Managers by comparing SBCs to exhibits for accuracy

  • Supports Client Managers with formatting of new documents, carrier group application renewal forms, carrier contract/plan document collection

  • Runs Purchased Product Confirmations

  • Updates proof point tracking sheet for ID cards

  • Reviews enrollment forms to ensure accuracy

  • Loads standard documents to client websites with Client Manager direction

  • Orders & tracks completion of Benefits Digest with third party vendor

  • Coordinates Brainshark & GoToMeeting set up

  • Creates new & customizes employee survey in online survey tool

Education Requirements:

  • BS/BA preferred or commensurate experience.

Desired Background/Skills:


    • 0-2 years experience in a professional services organization.

    • Strong customer service skills with a warm, friendly and helpful attitude.

    • Proficiency with Microsoft Office products and familiarity with CRM system desired.

    • Strong organizational skills.

    • Excellent written and verbal communication skills.

    • Highly self motivated and achievement oriented with the ability to work in teams.

    Other Information:

    • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status