Senior Account Manager

Job Number: 48213

Senior Account Manager

Job Description:

Are you looking to accelerate your career without having to hide your authentic self? A place where you can be you? A career that is making a bigger impact on the world? Our Client is on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other in their truest selves. We understand that pursuing a new job is a big deal. Maybe you are afraid you will not fit in. Well, here is the good news. Being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Responsibilities:

• Manages and maintains assigned book of business.

• Serves in an advisory capacity for clients.

• Delegates work assignments to internal service team members.

• Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal process.

• Manages day to day client issues.

• Conducts needs analysis and strategy calls.

• Conducts enrollment meetings as needed.

• Conducts regular face-to-face meetings with clients.

• Advises clients in reducing costs while offering competitive benefits options.

• Assists clients with 5500 form filings, as applicable.

• Assists in growing the book of business through cross-sale opportunities when available.

• Builds relationships with clients through proactive communications.

• Communicates and educates clients on latest trends, concerns and changes in the industry.

• Effectively and efficiently manages complex accounts and high-level service deliverables.

• Provides leadership within the extended service team.

• Client Process Management.

• Work with all areas of the large group benefits department.

• Implement action plans, oversee project teams and complete other project management duties as necessary to ensure successful completion of assigned projects within specified time frames.

• Conduct research and analyses, interpret data and processes and systems related to assigned projects.

• Support the consultant by preparing for and participating in leadership level meetings with internal teams and external partners assuring strategic advice and follow up.

• Ensure effective communication and workflow from the applicable consultant or other leadership internally and externally.

Education Requirements:

• Bachelor degree, preferred.

Desired Background/Skills:

• Familiarity and practical knowledge of quoting process and tools, preferred.

• Experience with database applications, a plus.

Qualifications:

• 5+ years of experience in account management or in a consultative role, required.

• Prior experience in broker agency or benefit administration firm, required.

• Current Life and Health license, required.

• Thorough knowledge of health and ancillary products, required.

• Working knowledge of all Microsoft Office products, required.

Other Information:

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Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.