Employee Benefits Analyst

Job Number: 47983

Employee Benefits Analyst

Job Description:

In this role, you will be responsible for correction of plan level and member enrollment audits/issues to ensure data accuracy in cloud-based benefits administration tools.

Responsibilities:

• Complete corrections in response to mismatches identified.

• Research and resolve root cause issues from Fulfillment/Quality Assurance Generalist (Tier 1 Staff).

• Work with carriers on retroactive, exception, or standard requests related to member-level eligibility.

• Make corrections into BenAdmin system to ensure that members are reflecting how they are enrolled with the carrier.

• Maintain documentation per workflows, procedures and protocols.

• Provide feedback and guidance to business stakeholders based on audit/issue discoveries.

• Serve as the single point of contact for resolution lifecycle.

• Ensure the protection and security of a consumer?s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).

• Meet or exceed department goals as defined.

• Complete other duties and projects as assigned.

Education Requirements:

• Current life and health insurance license is preferred.

Desired Background/Skills:

• Driven, self-motivated and upbeat attitude.

• Strong team player and ability to collaborate across departments.

• Must be self-motivated and disciplined.

• Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction.

• Flexible approach, able to operate effectively with uncertainty and change.

• Knowledge of Excel.

• Excellent communication and interpersonal skills.

• Ability to manage multiple assignments at one time.

• Ability to thrive in fast-paced environment.

• Must be able to handle high workload volume and meet demanding deadlines.

• A high level of accuracy and attention to detail is required.

Qualifications:

• Experience with D365 (or any CRM).

• Prior experience in an office environment; must have basic office skills.

• Working knowledge of employee benefits or carriers is preferred.

• Working knowledge of Ease or Employee Navigator is ideal.

Other Information:

• Contract to protentional hire.

• Must be able to type 40 wpm.

• Remote position.

Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.