Job Number: 45498

Recovery Agent (Bilingual)

Job Description:

With the general direction of the Recovery Operations Manager, this position is responsible for negotiating payment plans and settlements with debtors.

Responsibilities:

• Answer and process inbound calls, place outbound calls

• Process payments

• Update electronic case files.

• Manage a personal collections portfolio.

Education Requirements:

• High school diploma / GED required

Desired Background/Skills:

• Excellent customer service, organizational, and communication skills.

• Strong decision-making and problem-solving skills.

Qualifications:

• Ability to work in a fast-paced, customer-driven environment.

• Ability to multitask, prioritize, and manage time effectively.

• Ability to work under pressure with specific deadlines and attention to detail.

Other Information:

• Must be bilingual.

Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.