Job Number: 45563

Operations Manager

Job Description:

Sitting at the intersection of media, marketing, and technology, our client is a digital advertising agency in Raleigh, and they are looking for an Operations Manager to join their team. The Operations Manager will be on the ground floor of building a team and processes to superserve our digital clients and achieve ambitious business growth. This is a on-site position in Raleigh, NC.

Responsibilities:

• Managing and mentoring a team of campaign managers; overseeing day to day execution of advertising campaigns and deliver satisfying client experiences

• Building and refining process to improve campaign fulfillment and minimize rate of errors, creating a more efficient and effective digital advertising business

• Creating a playbook for onboarding new campaign managers

• Reviewing and approving partner invoices on a monthly basis

Education Requirements:

• Bachelors Degree preferred

Desired Background/Skills:

• A team player who understands the need to lead by example

• A master in proactive communication (both internally and externally) who isn't afraid to have difficult conversations and provide honest and constructive feedback and recommendations

• A problem solver, who is both solution and idea-oriented

• A teammate with integrity and personal responsibility, who also isn?t afraid to make mistakes along the way and have a little fun

• Someone who is comfortable in a fast-paced environment, and wants to play an instrumental role in enabling a trusted brand achieve ambitious growth goals

• A positive attitude with outstanding communication and time management skills

• Skilled at training and teaching

Qualifications:

• 4+ years of client service or operations experience in a digital agency, media company or consultancy.

• Experience leading a team.

• Experience managing complex fulfillment processes and operations.

• Proficient in Microsoft Office Suite especially Excel/spreadsheets and comfortable learning new software as needed, including project management system (ClickUp).

Other Information:

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Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.