IT Analyst in Wilmington, NC with Greene Resources

Date Posted: 10/12/2021

Job Snapshot

Job Description


Job Number: 42124


IT Analyst


Job Description:

Our client, a leader in the development and marketing of biomedical devices, is looking for an IT Analyst to join their gorwin team! This is a fantastic opportunity for a person who is dynamic and customer focused Business Systems / IT Application Support Analyst to join a fast-growing company. The role would suit a candidate who is looking to work with a varied and challenging mix of off the shelf products, in-house development applications and third-party applications.


Responsibilities:


  • Ensure delivery of any activity to the highest professional standards.

  • Ensure resolutions are achieved within company time frames.

  • Track all incidents logged on system call logging tool (Jira)

  • Take ownership of issues and escalate when required to the next level of support.

  • Ability to develop and recommend solutions for problems/?issues

  • Ensure that effective change management control methodologies are operated.

  • Help coach other Team Members as and when needed

  • Assisting in that third-party applications are installed and run effectively and efficiently across all in-house platforms ? On-premise and cloud based

  • Gather Requirements from stakeholders to produce and maintain Power Bi/ SSRS reporting.

  • Work alongside other departments to validate, identify, and repair inconsistencies in various datasets.


Education Requirements:



    Desired Background/Skills:


    • 2years+ working in a supporting role


    Qualifications:


    • Microsoft PowerBI

    • SQL Database Management

    • Supporting ERP Systems in an SME environment

    • SSRS Reporting tools

    • Supporting Users locally and remotely when necessary

    • Microsoft Office 365

    • Good Communicator / Problem solving

    • Ability to follow company processes and help create new ones when required

    • Support and assist local team members

    • Creating and maintaining good documentation of tasks carried out


    Other Information:




      Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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