Insurance Customer Service Representative- Starting Part-time in Wilmington, NC with Greene Resources

Date Posted: 4/7/2021

Job Snapshot

Job Description


Job Number: 40764


Insurance Customer Service Representative- Starting Part-time


Job Description:

We are seeking an energetic Insurance Customer Service Representative to join the team of locally owned independent insurance agency. The Insurance Customer Service Representative must be interested in helping our business grow through value-based conversations and remarkable customer experience. In this position the Insurance Customer Service Representative will work closely with sales staff to help understand the customer's needs, make changes to policies and accept payments. The Insurance Customer Service Representative must have their NC Property & Casualty License prior to start. Hours M-Th 9 am-2 pm (30 hours a week but will grow into more). Pay $17-$18hr, position located in Carolina Beach. This is a great family atmosphere! #pro


Responsibilities:


  • Evaluate existing client homeowner renewals

  • Quote renewals and work with underwriters to provide our existing clients their best options for renewals.

  • Work with clients to provide best option for renewal

  • Maintain customer records

  • Provide timely follow up on customer inquiries

  • Provide excellent customer service


Education Requirements:


  • 4 year degree is preferred

  • Quoting experience is required


Desired Background/Skills:


  • Prior experience as an insurance CSR preferred

  • Prior experience in a professional administrative role required


Qualifications:


  • NC Property & Casualty License

  • Prior insurance sales and or customer service experience

  • Enthusiastic and customer service oriented

  • Excellent communication and interpersonal skills

  • Ability to multi-task and focus on top priorities

  • Detailed oriented

  • Excellent organizational skills

  • Knowledge of Microsoft Office Products


Other Information:


  • Insurance Customer Service Representative candidates must pass a pre-employment background and drug screening



Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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