Employee Benefits Account Manager in Orlando, FL with Greene Resources

Date Posted: 4/27/2021

Job Snapshot

Job Description


Job Number: 41027


Employee Benefits Account Manager


Job Description:

Our client, a national benefits brokerage firm, is seeking an Account Manager to join their team! The Benefits Administration- Account Manager is responsible for the day to day account management of Co-sourced and Plansource benefit administration clients. They work directly with the broker consultant team on maintaining the client?s benefits portal. This role is 100% remote.


Responsibilities:


  • Building client website profiles; maintain, support and update profiles; communicate with and educate clients on implementation and administration of their web-based benefits administration system; enter client employee transactions into the portal.

  • Coordinate with other departments for necessary data to complete customer profiles.

  • Manage all plan content materials for clients and broker.

  • Provide answers and basic customer service to clients and internal representatives after launch of site.

  • Perform additional responsibilities and requests as assigned.


Education Requirements:


  • Bachelors Degree is preferred.


Desired Background/Skills:


  • Candidate should be organized, detail-oriented and able to multi-task.

  • Problem solving skills and a strong work ethic are necessary.

  • Must be self-motivated, able to manage multiple priorities and a large workload and thrive in a fast-paced environment.

  • Strong communication, technical, and computer skills are required.


Qualifications:


  • Customer service history required.

  • Benefit administration background desired.

  • Minimum 2 years work experience.

  • Health insurance experience at a broker or carrier is helpful.


Other Information:




    Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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